About Us

About Us

LGMedSupply®, LLC was founded in 1996. We are a company devoted to improving the quality of life for people in pain. For over 10 years, we have continued to deliver top quality, brand name clinical and home TENS Units, Muscle Stimulators, Interferential Units, Ultrasound Units and other pain relief and physical therapy products.. Our products are used in both clinical and home settings. We back our products with a Minimum 3 Year Warranty.

We are committed to lasting relationships with our customers. LGMedSupply is a brand name that is synonymous with customer satisfaction, quality, and trust. We will continue to deliver products that improve the quality of life to thousands of patients.

Ordering from LGMedSupply.com is safe and secure. From the moment you enter our Shopping Basket or click on Checkout, you are on a secure server, using what is called SSL (secure socket layer) technology. You can purchase your items with confidence. We use the highest bit encryption with SSL. Your credit cards are encrypted when they are transmitted to us and are stored in a secure environment. We do not hold credit card information on our server for more than 30 days. Your credit card also provides you with important consumer protections that safeguard your online purchases and limit your liability.

Whether it be a TENS Unit, Muscle Stimulators, Ultrasound Units or any other product, our goal is simple - to help you "Live Good with LGMedSupply." Our products are In-stock and available for immediate shipping. Order Online 24/7 or Call Us at (888) 633-7360 Today!

Contact Us:

You may reach customer service by phone (888) 633-7360 or by e-mail at contact@lgmedsupply.com. All emails will be returned the same business day.

We Ship via UPS.

All of our products will be shipped within 24 hours and a UPS Tracking Number will be Automatically e-mailed to the E-mail address provided in the order form.

Return Policy:

If you are not satisfied with your item, you may return it to us within a period of 30 days. There is up to a 25% restocking fee and $9.95 Shipping Fee on items that are returned depending on condition. Understand that this is a medical device and once returned, we need to test it. We give many devices to indigent patients that are returned. There will be no returns after 30 days, however, warranty's will be honored. You must call for an RMA number before returning your product. All packages that do not have an RMA # written on the outside of the box will be refused. Please request a signature so you know when we receive it for Proof of Delivery. Also, you must insure the product for the value of the item in case there is additional damage in transit.

All disposable items such as electrodes are non-refundable. Electrode Conductive Garments, Clothing and Thermotex heating pads are not returnable and is considered a disposable item. We are not responsible for items that are shipped and delivered and stolen. The Clinical Electrotherapy Units (Anything Over $450 Dollars is considered Clinical, Mettler Products, Comfortrac Cervical and Lumbar Units, all Pillow Products and Vibration Therapy are not returnable unless defective, in that case you will be given a new product. There are no refunds on Ultrasound Units, unless defective, due to direct skin contact. We do not pay shipping on International Orders or Returns. Please write signature required in the comment section, or call us to insure your merchandise if you have concerns about this type of issue. International Shipments may take longer due to customs. We are not responsible and orders cannot be cancelled due to long wait times at customs.

Why Buy from LGMedSupply?

Our customers are our most important asset!

  • Very happy with responsiveness from customer service in answering questions. Happy with value of purchase.

    - Written on February 6, 2016
    Star Rating for Our CCTV

  • My entire transaction with LGMedSupply was SUPER EASY and FLAWLESS!!!!! The products are TOP QUALITY and my package arrived fast and with NO DAMAGE! Thank You, LGMedSupply!

    - Written on January 12, 2016
    Star Rating for Our CCTV

  • Very professional, courteous, and willing to work with you. Have used this company for many years, and have never been dissatisfied with their products or service.

    - Written on January 27, 2016
    Star Rating for Our CCTV

  • My order arrived not only on time but before promised! It was also correct.

    - Written on January 22, 2016
    Star Rating for Our CCTV

  • Item was a great value. Guarantee exceeds those from competitors. Item shipped same day. Arrived earlier than expected.

    - Written on January 17, 2016
    Star Rating for Our CCTV

  • I have been very pleased with both orders. On time and very good product.

    - Written on January 31, 2016
    Star Rating for Our CCTV

  • Excellent, friendly service and very quick delivery.

    - Written on January 31, 2016
    Star Rating for Our CCTV

  • My purchase arrived the very next day!

    - Written on January 30, 2016
    Star Rating for Our CCTV

  • Every time I have ordered from LG they have been great. Orders are always correct and always on time. Perfect!! Thanks. LG

    - Written on January 6, 2016
    Star Rating for Our CCTV

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