Privacy Policy

Privacy Policy
This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

Security

Ordering from LGMedSupply.com is safe and secure. From the moment you enter our Shopping Basket or click on Checkout, you are on a secure server, using what is called SSL (secure socket layer) technology. When you see the blue key or a closed lock at the bottom of your screen, you can purchase items with confidence. We use the highest bit encryption with SSL at 128 bits. Your credit cards are encrypted when they are transmitted to us and are stored in a secure environment. We don't hold credit card information on our server for more than 30 days. Your credit card also provides you with important consumer protections that safeguard your online purchases and limit your liability.

Privacy Policy

PLEASE NOTE that our privacy policy has changed, effective September 9, 2009.

Thank you for visiting our web site. Because your privacy is important to us, we want to walk you through our online information practices. Our privacy policy, which strictly adheres to industry guidelines, is continually reexamined in light of new technologies, new business/industry practices and the changing needs of our visitors. All changes are posted to our web site to notify you and provide you with the ability to opt out of these new uses. Should you be concerned about how your information is used, we recommend that you revisit our privacy policy periodically. Please be advised that by visiting our website, you consent to be bound by these policies, which as noted, are subject to change from time to time. These policies are our entire and exclusive Privacy Policy with regard to this website and supersede any earlier versions

LGMedSupply.com collects customer information to help us to serve you better. We respect your privacy and are committed to maintaining and using this information responsibly. This privacy policy, as summarized below, addresses the use and disclosure of personal information we collect from you.

information we collect about you
how we use this information
marketing email communications
how we work with third party service providers
links to other sites
cookies and web beacons
privacy of young children
your California rights
security

information we collect about you

We maintain any personal information that you provide to us on secure servers and our internal systems. We collect information when you register online or update your account, log-in, place an order, opt-in to receive our emails, shop online or request a catalog. This information may include, but is not limited to, your contact information (for example, your name, email address, billing and shipping addresses and phone number) and your credit card information (to fulfill and order). If you create an online account, you also have the option of providing your product preferences and demographic information.

how we use this information

When you place an order on our website, we use this information to process and track your order and contact you via email, postal mail or phone if we have any questions or concerns regarding your order. If you provide an email address during checkout, you will also receive order confirmation and shipping status emails. Also, when you supply your postal address, either when requesting a catalog or placing an order, you may receive catalogs by mail from us. We also occasionally make our postal list available for limited use by unaffiliated third parties whose products we believe may be of interest to you.

We also maintain a record of your purchases made on our website. We may combine this information with demographic information and information that is publicly available. We may also use information about your product preferences and interests in order to improve our site design and enhance your shopping experience and bring products to your attention that we believe may interest you.

We may also share your information, including, without limitation, your email address (but not your credit card information) with unaffiliated third parties that would enable them to contact you about products or services you may be interested in.

Finally, you should also be aware that we may disclose specific information about you if required to do so by law, governmental request, process or court order or based on our good faith belief that it is necessary to conform or comply with such law, request or court order or to protect the users of our websites or the public.
marketing email communications
At various points on our website, you have the option to join our email list and receive information about our products, services and offers. Also, if you provide us with your email address when you register online or update your account, log-in, place an order, opt-in to receive our emails or shop online, you may automatically be added to our email list and receive marketing or promotional information from us. If you do not wish to receive our marketing emails, you may opt out by clicking on the unsubscribe link found at the bottom of all LGMedSupply marketing emails, or you may email customer service at contact@lgmedsupply.com


From time to time, we may share your information, including, without limitation, email addresses (but not your credit card information), with unaffiliated third parties whose products or services may be of interest to you and who have their own privacy policy in place. If you do not wish to receive marketing emails from these third parties, you may opt-out by emailing customer service at contact@lgmedsupply.com.

You may contact us by phone at 888 633-7360, 24 hours a day, seven days a week with any questions.

Please be aware that it can take up to ten (10) business days to remove you from our marketing email lists. If you opt-out from receiving our marketing emails, you will continue to receive order confirmation and shipping status emails.
how we work with third party service providers
LGMedSupply works with reputable third parties who perform services on our behalf. Sometimes these service providers need information about our customers in order to do their jobs, such as fulfill orders and promotions, maintain and manage our customer database and report on customer behavior and/or preferences. When LGMedSupply.com allows these service providers access to your information, we require them to maintain your information in the strictest confidence and we do not permit them to use it in any way other than to help us provide you with better service.

We currently use the services of a few carefully selected marketing companies to help manage and optimize our Internet business and communications. These companies help us to measure the effectiveness of our advertising and better understand how visitors use our site. To do this, we place cookies and web beacons on our websites. The type of information collected in this manner includes pages visited, products viewed and products placed in your shopping cart. By supplementing our records, this information helps us to identify what pages are most attractive to our visitors, which of our products most interest our customers and what kinds of offers our customers like to see. Although our marketing partners record the information coming from our sites on our behalf, the data subsequently retrieved cannot be used for any reason without our authorization. If you prefer that we not include your information in our ongoing analysis to improve our websites, products and offers, you can "opt-out" by contacting us at 888 633-7360 or contact@lgmedsupply.com.

In addition, we may share statistical, demographic and other non-personally identifiable information with third party companies to help manage and optimize our Internet business and communications.
links to other sites
To enhance your shopping experience, our websites may include links to other sites outside our family of brands. Those websites will have their own privacy policies that you may wish to review. LGMedSupply.com has no responsibility for these linked websites, outside of our family of brands.
cookies and web beacons
Cookies are bits of information that we automatically store on your computer if your computer accepts cookies. Cookies do not retain any personally identifiable information such as your name, address or any financial information, on your computer. We use cookies to recognize you and your preferences in order to improve the shopping process and provide you with a customized experience on our websites. LGMedSupply.com places a unique user ID number on your cookie which allows us to access information that we can then use to improve your shopping experience, such as holding items in your shopping bag, accessing your address book, or providing you with customized pages based on your past viewing or purchasing history.

If you do not wish to have cookies on your system, you can set your browser preferences to refuse them. In order to disable cookies, please consult your browser's "help" section for instructions.

Web beacons are small strings of code that are placed in a web page. They are sometimes called "clear GIFs" (Graphics Interchange Format) or "pixel tags". Web beacons are most often used in conjunction with cookies to monitor activity on our websites. When you visit a particular web page, web beacons notify us of your visit. Since web beacons are used in combination with cookies, if you disable cookies the web beacons will only detect an anonymous website visit.
privacy of young children
LGMedSupply.com is concerned about the privacy of young children and we do not knowingly collect any personal information from a child under 13. We do not sell products for purchase by children and all children's products we sell are for purchase by adults only.
your California rights
LGMedSupply.com collects various types of personal information about you both online and offline, as described in this privacy policy. Under California law, customers of LGMedSupply.com who are residents of California may request certain information about our disclosure of personal information during the prior calendar year to third parties for their direct marketing purposes. To make such a request, please write to us at the following address contact@lgmedsupply.com.
security
The security of your information is very important to us. We use 256-bit Secure Socket Layer (SSL) technology to protect the security of your online order information. SSL technology encrypts your order information to protect it from being decoded by anyone other than LGMedSupply.com.

Once you enter the checkout page your computer will begin communicating with our server in secure mode. You can tell that you are in secure mode by the following:

The "http" in the web address will be replaced by "https"
Depending on the browser, you will see either a padlock (Microsoft Internet Explorer, AOL, Netscape Communicator) or a solid key (Netscape Navigator) in the lower section of the browser window.

Only browsers that use the 256-bit Secure Socket Layer technology are able to order through our websites. If your browser does not support SSL, you can get an upgrade at Microsoft's or Netscape's home page. Click here for more detailed instructions.

While we implement these and other security measures on our sites, please note that 100% security is not always possible. You play a role in protecting your information as well. Because your password permits access to your personal information, please keep your password secret and do not disclose it to others.





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