FAQ Frequently Asked Questions
How often do you ship?
We ship daily Monday thru Friday. Orders before 3pm ship the same business day.
We ship daily Monday thru Friday. Orders before 3pm ship the same business day.
What is the best way to order? The fastest and easiest way to order is online. Our checkout process is simple. You will receive a confirmation, followed by tracking number to the email you provide. Your order will be shipped promptly.
What methods of shipping do you use?
We use UPS and USPS.
We use UPS and USPS.
How much is shipping?
Shipping is free. Most packages are received within 3 days. Additional shipping options include:
Shipping is free. Most packages are received within 3 days. Additional shipping options include:
- Free Shipping on USA ORDERS OVER $50 dollars ($6.95 under $50)
- 2 Day USA $29.99
- Overnight $59.99 (Needs to be placed before 3pm Eastern Time.)
- Overnight Friday to Saturday $79.99
What are your sales and service hours?
Our representatives are available Monday to Friday from 9am to 5pm EST (Eastern Standard Time) to assist you with ordering or to answer any questions you may have.
Our representatives are available Monday to Friday from 9am to 5pm EST (Eastern Standard Time) to assist you with ordering or to answer any questions you may have.
We provide Additional Discounts for Medical Professionals and Large Quantity Orders.
If you are a Medical Professional, Facility, or Dealer that is interested in partnering with us, call us today at (888) 633-7360 for additional information.
Customer Reviews
Have bought many items for LG Medical since 2012 and never had an issue. Service is always great and the products are excellent quality for a great price. If you have a question and call they are knowledgeable about their products plus the LG web site has many videos and tips. I will continue to buy from LG Medical as I feel the are one of the best in their field. DMD-
A family member ordered from LGMedSupply in the past and had great service, and that is why I felt safe ordering from them. And they didn't let me down. I got exactly what I ordered and it got to me when it was supposed to so that is why I gave them the top rating. -
I injured my hip bowling. I am a 45 year old female and I thought I had to live with this deep aching annoying pain for the rest of my life; it had been ongoing for 3 years. Oh my goodness this Tens unit changed my life in 3 days. -
My husband had a very painful back problem and we ordered a TENS unit from LG. We got it in a couple of days and are delighted with the service from LG and the efficiency of the TENS unit. -
I did not understand fully how to use the Tens Unit. Lucy with customer service was SO patient and walked me through the entire process My feet felt better just after one session! -
I purchased this unit after having a knee replacement. I decided to go with the unit that had EVERYTHING ( the price of the unit was the price of two trips to the doctor, it pays for itself).
