FAQ Frequently Asked Questions

Have bought many items for LG Medical since 2012 and never had an issue. Service is always great and the products are excellent quality for a great price. If you have a question and call they are knowledgeable about their products plus the LG web site has many videos and tips. I will continue to buy from LG Medical as I feel the are one of the best in their field. DMD

- Written on July 17, 2017

A family member ordered from LGMedSupply in the past and had great service, and that is why I felt safe ordering from them. And they didn't let me down. I got exactly what I ordered and it got to me when it was supposed to so that is why I gave them the top rating.

- Written on July 19, 2017

I injured my hip bowling. I am a 45 year old female and I thought I had to live with this deep aching annoying pain for the rest of my life; it had been ongoing for 3 years. Oh my goodness this Tens unit changed my life in 3 days . Granted I ran this thing for a couple of hours at a time and on a very high intensity level (it hurt good). BUT I have been pain free for over a month now! The TENS unit loosened up deep into the muscle/nerve whatever it was and wiped my pain away.

- Written on July 17, 2017

I was very happy with the service that I got from the staff at LG Med Supply. I looked all over the net for over a year to see who was the main Co. that had not only what I needed but who was the Co. that seemed to be the main Manufacturer of the Tens Unit. Then I started checking who had all of the Conductive Designed Pads That my Dr. wanted me to have and here again LG Med Supply had all of the items and were offering the best prices on all of the items that I needed. LG Med Supply was hands down the best in all of the categories as far as who had all of the items that I needed from the Back Belt Strap/Neck electrode/Shoulder and Knee Conductive Designed Pads that my Dr. wanted me to start therapy with. LG Med Supply is the only web site that had a vast selection of different shaped Electrodes which deliver a totally different stimulation that really gives you a completely different feeling then a straight square pad electrode. Thank You LG Med Supply for being there in my time of need. Carter

- Written on January 22, 2018

I ORDERED MY TENS / EMS UNIT PREVIOUSLY FROM LG MED SUPPLY, MAKING ME A RETURN CUSTOMER. THE SALES PERSON WAS POLITE AND VERY HELPFUL. AS WAS THE CUSTOMER SERVICE PERSON WHEN I HAD TO MAKE A RETURN ON 1 ITEM OF MY ORDER. THANK YOU FOR EXCELLENT PRODUCTS AND SERVICE.

- Written on January 16, 2018

Just got my LG TECH Elite. First day I am amazed! I was washing dishes which usually puts me down from middle back pain. As soon as the pain started I turned on my tens and instant relief! ! My wife said oh I guess you can go back to work now!! Lol. I wish I knew about this 3 months ago! My life just got a whole lot better!

- Written on June 28, 2017

Excellent, friendly service and very quick delivery. I like doing business with this company and I would not hesitate to order any of their products. They care about their customers.

- Written on January 31, 2018

This Tens Unit is just great. I'm disabled from chronic neck pain and must take numerous medications. I believe this unit is going to help me cut costs on pills as well as give me relief from constant pain. Thank you LG.

- Written on January 30, 2018

LOVE IT! I have only used my unit for a couple of weeks, and it helps with my back and hip pain. I am recovering from surgery for a meniscus tear in my knee, and I use my unit to help with the healing process as well. The power is equal to the units at my physical therapy office. The price is excellent, which allowed me to purchase extra pads, battery charger and lead wires.

- Written on June 28, 2017

My husband had a very painful back problem and we ordered a TENS unit from LG. We got it in a couple of days and are delighted with the service from LG and the efficiency of the TENS unit. We would highly recommend them to anyone!!

- July 21, 2017

it really helps alleviate the pain in my lower back/spine. Meds are no longer necessary and for that I am grateful to LG and this product.

- January 22, 2017

Order was delivered in perfect condition & in a timely fashion. Always pleased with the products and the service of the company.

- February 20, 2017

I did not understand fully how to use the Tens Unit. Lucy with customer service was SO patient and walked me through the entire process My feet felt better just after one session! LGMed Supply would be an excellent addition to your list of trusted companies!!

- January 17. 2018

I purchased this unit after having a knee replacement. I decided to go with the unit that had EVERYTHING ( the price of the unit was the price of two trips to the doctor, it pays for itself). I had a little difficulty programming the unit, but called and spoke to tech support and they walked me through it. Very simple, once you know what you are doing. Thank you LG!

- January 6, 2018

Received next day! Was surprised and delighted!

- February 2, 2018

This little machine is worth every penny if you suffer from chronic pain! Or pain of any sort! I was really confused on what brand to order and what model, etc. and I'm sooo glad I found LG med supply!!! If you're having trouble deciding what model, I highly suggest this Quad Combo! I thought I was going to prefer the TENS mode, but surprised myself by really enjoying the Interferential mode.

- February 19, 2018

Well I'm amazed because it came like the very next day. If it wasn't the very next day, it was definitely the day after that. Wow, they are the fastest I ever did business with online. I'm gonna assume they keep a stock in major cities somehow. Thank you for the opportunity to give them feedback because they do deserve it. Greg L Newman

- January 11, 2018

'm absolutely IN LOVE with this Quad Combo Unit! I've been looking at ordering a TENS unit for months, went back & forth looking at different places (such as Amazon) and after finding this website, decided I wanted an LG opposed to other cheaper brands. Then, I couldn't decide which model to get! I am SOO happy I talked myself into one that had different modes -- Thought I would prefer the TENS mode, but I actually like the Interferential mode the best! If you're on the fence about ordering one... GO FOR IT! Shipping was FREE & SUPER FAST!!

- February 2, 2018

Product just as described. Was having some lower back discomfort and some tight muscles that were also contributing to the pain. Had been going to the chiropractor which seemed to help so I got one of these so I could do treatments on my own. Well worth the money instead of paying for the chiro visits. Really has helped. Thanks LG!

- March 4, 2018

I just wanted to say that I am so grateful for this device. I have had rotator cuff and scapula pain for some time which was off the charts. I was taking so much pain medication that it was starting to make me have terrible stomach issues. This unit was such a blessing to me. I do have to use it regularly to control my pain levels but it does work. Small investment for great results.

- March 26, 2018