FAQ Frequently Asked Questions

How often do you ship?
We ship daily Monday thru Friday. Orders before 3pm ship the same business day.
What is the best way to order? The fastest and easiest way to order is online. Our checkout process is simple. You will receive a confirmation, followed by tracking number to the email you provide. Your order will be shipped promptly.
What methods of shipping do you use?
We use UPS and USPS.
How much is shipping?
Shipping is free. Most packages are received within 3 days. Additional shipping options include:
- Free Shipping on USA ORDERS OVER $50 dollars ($6.95 under $50)
- 2 Day USA $29.99
- Overnight $59.99 (Needs to be placed before 3pm Eastern Time.)
- Overnight Friday to Saturday $79.99
What are your sales and service hours?
Our representatives are available Monday to Friday from 9am to 5pm EST (Eastern Standard Time) to assist you with ordering or to answer any questions you may have.
We provide Additional Discounts for Medical Professionals and Large Quantity Orders.
If you are a Medical Professional, Facility, or Dealer that is interested in partnering with us, call us today at (888) 633-7360 for additional information.