When you place an order with us, you can expect it to ship fast. We ship daily Monday thru Friday. We use FEDEX shipping for all orders. Orders received before 2:00 PM eastern time are guaranteed to ship the same business day. Orders received after 2:00 PM eastern time will ship the following business day. We offer all shipping options including next day air. Business days are considered weekdays Monday to Friday. All products on the website are in-stock unless specified. You will be emailed a tracking number to the email you provide with your order.
We offer free shipping on orders over $50 dollars. We charge $6.95 (shipping and handling) for orders under $50 dollars. We ship FEDEX. We use Ground, 3 Day, 2 Day, and Overnight options. Overnight Saturday delivery is available in select areas. Please contact us if you have any questions regarding your availability. All orders over $50 dollars ship free to all US states. Orders to Hawaii, Alaska, Puerto Rico, P O Boxes, and Military addresses will be shipped via USPS.
Orders are generally received within 3-5 days or even sooner in some locations with standard ground shipping.
We offer a 100% money back satisfaction guarantee. If for any reason you are not 100% with our products you may ship them back for a full refund.
For Guaranteed Overnight we ship FEDEX.
Thanks for shopping with us!
30 Day Return Policy:
We are very proud of our industry low return rates. In the rare occasion that you are not satisfied with your item, you may return it to us within a period of 30 days. There will be no returns after 30 days, however, all warranties will be honored. You must call for an RMA number before returning your product. Since we provide free shipping you will need to pay shipping if you make a return. Please request a signature so you know when we receive it so you will have proof of delivery. All packages that do not have an RMA # written on the outside of the box will be refused. Also, consider boxing well and/or insuring the product for the value of the item in case there is additional damage in transit.
To initiate an return and receive your RMA#, please call 888.633.7360.
We ship via FedEx
Customer Reviews
Have bought many items for LG Medical since 2012 and never had an issue. Service is always great and the products are excellent quality for a great price. If you have a question and call they are knowledgeable about their products plus the LG web site has many videos and tips. I will continue to buy from LG Medical as I feel the are one of the best in their field. DMD-
A family member ordered from LGMedSupply in the past and had great service, and that is why I felt safe ordering from them. And they didn't let me down. I got exactly what I ordered and it got to me when it was supposed to so that is why I gave them the top rating. -
I injured my hip bowling. I am a 45 year old female and I thought I had to live with this deep aching annoying pain for the rest of my life; it had been ongoing for 3 years. Oh my goodness this Tens unit changed my life in 3 days. -
My husband had a very painful back problem and we ordered a TENS unit from LG. We got it in a couple of days and are delighted with the service from LG and the efficiency of the TENS unit. -
I did not understand fully how to use the Tens Unit. Lucy with customer service was SO patient and walked me through the entire process My feet felt better just after one session! -
I purchased this unit after having a knee replacement. I decided to go with the unit that had EVERYTHING ( the price of the unit was the price of two trips to the doctor, it pays for itself).
